FAQ – Melmon Squad

FAQ

How much is shipping?

Shipping costs can be estimated during checkout and vary based on destination and number of items ordered.

Do you ship internationally?

Yes, we offer worldwide shipping. 

When will my order be shipped?

All shirts and panties are made to order and typically take 2-7 business days to be made, and then shipped out.

How long does shipping take?

Here are our approximate shipping speeds-

USA - 3-8 Business days 
Canada - 5-10 Business days 
International - 5-20 Business Days 

Note during holiday season shipping speeds will differ 

This does not include the time it takes for your order to be made.

Who covers customs fees?

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Why is my order coming in multiple shipments?

We currently work with multiple printing companies that print and ship out products for us.

Some of our items like shirts and panties come from different companies, so you will receive them at different times.

What if my order is lost or stolen?

We are not responsible for lost or stolen orders. Please be sure your shipping address is correct, and a safe location where it will not be stolen. 

Can I get something made custom?

Feel free to ask about a custom shirt design. We can discuss your options. Contact us at melmonsquad@gmail.com

Can I exchange my item?

We currently don't accept exchanges, but please contact me if you have any problems with your order.

How do returns work? 
All customized and sale items are non-refundable 

We accept returns on shipped out items depending on the circumstances, such as misprinted, damaged, defected items. Contact me immediately within 14 days upon receiving your item. 

You must pay for return shipping fees, and item must be shipped back within 14 days of delivery.

We do not accept returns for intimate items (for health/hygiene reasons)

We do not accept returns for buyers remorse 

You can contact directly by email melmonsquad@gmail.com

 

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